Privacy Policy
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Personal identifiers, contacts and characteristics (for example, name and contact details)
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Email addresses, physical addresses and telephone numbers
How to complain
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at mike@moneycollectors.co.uk if you wish to make a request.
Your data protection rights
Your information is securely stored in our offices
We keep your personal information only as long as your file is an active file that we are working. We will then delete your data.
How we store your personal information
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting mike@moneycollectors.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
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In order for us to carry out our main business of debt collection and related services.
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We also receive personal information indirectly, from the following sources in the following scenarios: Tracing agents and private investigators
How we get the personal information and why we have it
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Personal identifiers, contacts and characteristics (for example, name and contact details)
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Email addresses, physical addresses and telephone numbers
We currently collect and process the following information:
Name: The Money Collectors Franchise
Address: 61 Bridge Street Kington Herefordshire HR5 3DJ
Phone Number: 01544 294224
E-mail:info@moneycollectors.co.uk